Home  |  My Account  |  Business Login  |  Contact Us  |  About Us  |  Blog  |  Privacy Policy
Californiahealthplans.com: The Low-Cost Health Insurance Specialist

Affordable Health Insurance Plans For You and Your Family

Call Us Now!
Se Habla Español
(866) 657-8222

J.D. Power and Associates Report on Health Plan Satisfaction

J.D. Power and Associates just released a report on overall health plan member satisfaction. The report was based on a study that measured satisfaction among members who purchased their coverage through their employer or individually. The study evaluated seven key factors ranging from health coverage and benefits to customer service. According to the study which was based on 133 health plans in 17 U.S. regions, overall member satisfaction improved slightly in 2009 but declined in 2010.

The study also looked at the perceptions of healthcare reform. Only 10 percent of health plan members stated that they completely understand the healthcare reforms while 57 percent said that they partially understand them. Over 25% of the member said that they don’t understand the reforms at all. Most interesting is that forty percent of health plan members say their healthcare coverage will be worse as a result of changes to the healthcare system, while only 9% say it will be better.

View  the J.D. Powers health plan report for more details.

Leave a Reply

Follow California Health Plans on Facebook    Follow California Health Plans on Twitter
California Health Plans, a division of Dave Terpening Insurance Agency, Inc.  |   22850 Crenshaw Blvd. #206  |   Torrance, CA 90505
Copyright © 2014 Dave Terpening Insurance Agency, Inc. |  CA Lic# 0G47857
Blue Cross of California is an independent licensee of the Blue Cross Association. The Blue Cross name and symbol are registered service marks of the Blue Cross Association.

Insurance Home | Blue Cross | Blue Shield | Health Net | Aetna | Kaiser

Applications | Providers | Resources | Contact Us | About Us | Privacy Policy | Site Map